Security Operations Manager
Company: Disability Solutions
Location: Houston
Posted on: October 23, 2024
Job Description:
Job Summary JOB SNAPSHOTJob Title: Security Operations
ManagerLocation: NW Houston & Greater Houston areaEnvironment:
OfficePay Rate: $60,000-$70,000General Job Functions: Shift &
Hours: Office hours - Mon-Fri 8am-5pm- must be available to
clientele, dispatch, and/or on-site officers and supervisors
Included Benefits/Perks: Medical, Dental, Vision, 401KWho is
GardaWorld?GardaWorld is the world's largest privately-owned
security services company. We protect our clients' staff and
assets, wherever they are in the world. We offer different
schedules, diverse work assignments spanning multiple industries
and career advancement opportunities. We encourage diversity and
are proud to be an equal opportunity employer. GardaWorld Security
Services is looking for a Security Operations Manager to develop
profitable business in Houston, TX!JOB DESCRIPTION Position
SummaryThe Security Operations Manager serves as a liaison between
the organization and our customers and works to ensure that
customer service is of the highest of standards - capable of
representing GardaWorld as the premier provider of contract
security services in the industry. The ideal candidate must have
the ability to understand financial reports and establish personal
credibility with internal and external clients by being honest,
forthright, consistent and dependable.Job Responsibilities Include,
but are not limited to:
- Supervise the day-to-day security service provided to the
facilities and ensure service is of the highest standards
- Develop and maintain effective relationships with clients and
employees and serve as the liaison between GardaWorld, our clients,
and our assigned staff
- Meet regularly with clients to address problems and offer
solutions, provide status updates, communicate needs, and ensure
contract compliance and complete customer satisfaction
- Participate in the recruitment, selection, orientation,
training, and continual development of staff assigned to the
accounts
- Routinely visit and inspect supervisors and security officers
assigned to accounts within the business unit, including but not
limited to reviewing reports, providing training & guidance,
evaluating proficiency ensuring compliance to contract
specifications as well as GardaWorld policy, providing assistance
when necessary, and initiating corrective action as required
- Maintain thorough knowledge and understanding of post
specifications, post orders, instructions, patrol areas, zones,
emergency procedures, staffing requirements/priorities, client
policies and procedures, and any other information necessary for
the effective and efficient operation within the business unit
- Assist in the development and implementation of staffing
schedules, budgets, payroll, and other reports
- Ensure 100% compliance with all federal, state and local
regulations in assigned accounts.
- Ensure 100% compliance with all contracts and collective
bargaining agreements in assigned accounts.
- Recommend new approaches, policies and procedures to effect
continual improvements in efficiency of department and services
performed.
- Ensure progressive discipline is followed on all corrective
actions
- Provide rapid response in critical situations
- Interview and train new officers per client site
requirementsQUALIFICATIONS
- A college degree in business or related field
- Minimum 1 year security management experience; 3 years
preferred
- Commercial real estate experience preferred
- Maintain professionalism within offices, all contracted
clientele sites, and with security staff
- Must have prior experience in security
- Must have a valid driver's license
- WinTeam experience preferred It is the policy of GardaWorld
Security Services to provide equal employment opportunities to all
employees and applicants for employment without regard to race,
color, religion, sex, national origin, age, veteran status, or
disability in accordance with applicable federal laws. In addition,
GardaWorld Security Services complies with applicable state and
local laws governing nondiscrimination in employment. This policy
applies to all terms and conditions of employment including, but
not limited to hiring, placement, assignment, promotion,
termination, layoffs, recalls, transfers, leaves of absence,
compensation, and training. It is also the policy of GardaWorld
Security Services not to honor requests that employees be assigned
on the basis of sex or any other classification protected by law,
unless such request is based on a bona fide occupational
qualification for that assignment.B07179
Keywords: Disability Solutions, Galveston , Security Operations Manager, Executive , Houston, Texas
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