SERVICE ADVISOR AUDI WEST HOUSTON
Company: Sonic Automotive
Location: Houston
Posted on: October 30, 2024
|
|
Job Description:
Job Description - The Service Advisor is responsible for
scheduling service work in the service department and for selling
additional needed service to customers.Duties and Responsibilities:
- Schedules service appointments. Obtains customer and vehicle data
prior to arrival when possible. - Greets customers in a timely,
friendly manner. - Provides a complete and accurate written cost
estimate for labor and parts. Establishes promised time. - Checks
on progress of repair throughout the day. Contacts customers
regarding any changes in the estimate or promise time, explains
cost and time requirements in detail, and gets proper authorization
before any additional repairs are performed. - Test-drive the
vehicle or refer to the test technician as necessary. - Maintain
Customer Satisfaction Index rating at least comparable to that of
the manufacturer, zone or branch average. - Advise customers on the
care of their cars and the value of maintaining their vehicles in
accordance with manufacturers' specifications, using maintenance
menus. - Maintains a dealership-prescribed standard for "hours per
customer repair order written. - Understands and follows federal,
state and local regulations, such as those governing the disposal
of hazardous wastes, OSHA right-to-know, etc. - Follows all company
safety policies and procedures, and immediately report any and all
accidents to a manager or supervisor.Qualifications:
Qualifications - High school diploma or the equivalent. - Ability
to read and comprehend instructions and information. - Two years of
experience in a dealership position. - General knowledge of vehicle
mechanical operations. - ASE certification preferred. - Sales
experience preferred. - Professional personal appearance. -
Excellent oral and written communication skills. - All applicants
must be authorized to work in the USA - All applicants must perform
duties and responsibilities in a safe manner - All applicants must
be able to demonstrate ability to pass pre-employment testing to
include background checks, MVR, drug test, credit report, and valid
driver licenseAdditional InformationAll your information will be
kept confidential according to EEO guidelines.It's time to make the
most important move of your career . From our cooperative,
team-based approach, to our more than 1,000 internal advancements
each year, it's easy to see the difference. When you join our
organization, you'll enjoy comprehensive training, competitive
compensation, and unparalleled benefits. Simply put, you'll
experience the best that a career in the automotive industry has to
offer.
Keywords: Sonic Automotive, Galveston , SERVICE ADVISOR AUDI WEST HOUSTON, Other , Houston, Texas
Click
here to apply!
|