Emergency Dept Technician - Nights - 7p-7a
Company: Houston Methodist Sugar Land Hospital
Location: Sugar Land
Posted on: October 9, 2024
Job Description:
At Houston Methodist, the Emergency Room Technician position is
responsible for maintaining knowledge and skills necessary to
communicate appropriately and carry out delegated tasks for diverse
patient population and their families in the Emergency Room,
performing patient care activities of daily living (ADL's), as
needed. This position performs delegated patient care duties under
the supervision of a licensed nurse. The Emergency Room Technician
position records data established by policy and procedure, and
reports observations and patient problems to the licensed nurse
and/or provider. The Emergency Room Technician position is
responsible for assigned non-nursing functions independently,
handling patient care and technical issues as they arise within the
scope of their job. This position also performs clerical tasks such
as answering the phones and transcribes orders as needed.
PEOPLE ESSENTIAL FUNCTIONS
- Participates and contributes to a dynamic, team-focused work
unit responding willingly and positively to colleagues needs for
assistance and partnership to achieve optimal department results.
Collaborates with all members of the patient care team by actively
communicating and reporting pertinent patient care information and
data in a comprehensive manner in a clear and timely manner.
- Communicates effectively with patients, family members,
co-workers, medical staff, hospital personnel, and other customers;
treats all individuals with dignity and respect. Acts as a patient
advocate in coordinating care across the continuum that meets the
patient's needs. Conducts self in a manner that is congruent with
cultural diversity, equity and inclusion principles.
- Encourages open communication to achieve mutual understanding.
Follows channels of communication for effective problem solving.
Assists other techs and coworkers, manages several ongoing
priorities with minimal supervision. Assists in resolving complex
issues.
- Provides contributions towards improvement of department scores
for turnover/retention/employee satisfaction, i.e. peer-to-peer
accountability.
SERVICE ESSENTIAL FUNCTIONS
- Performs delegated low risks, high frequency technical and
clinical procedures required for patient care under the supervision
of a registered nurse. Documents, where applicable, comprehensive
screenings, care administered, diagnostic measurements, allergies
and medication lists, treatments and procedures as determined by
skills, training and validation (i.e., vital signs, 12 Lead EKG,
I.V. catheter insertion, CPR, splinting, specimen collection,
immobilization by backboard, extrication from vehicles) in
accordance with established policies and procedures. Repeats vital
signs according to policy. Provides care in a manner that is
congruent with cultural diversity, equity and inclusion principles.
- Assumes the role of phlebotomist when necessary. Performs drug
screen collection according to established policy, procedure, and
protocols.
- Observes patients, making hourly rounds to ensure patient needs
are met (four P's), for condition change. Reports observations,
conditions and problems of patients to the licensed nurse to
achieve desired patient outcomes. Responds to the call light
system, contacting nursing personnel as appropriate, and follows
through with meeting patient needs.
- Actively works to pursue high levels of patient satisfaction by
contributing towards improving department scores for patient
satisfaction through peer-to-peer accountability.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
- Reports all accidents promptly and corrects minor safety
hazards. Communicates with peers and management regarding any
hazards identified in the workplace.
- Accurately identifies the patient using standardized patient
identification protocols and resolves any discrepancies prior to
caring for patient. Provides for the privacy of patients and
families, keeping the safety of the patient in mind.
- Supports initiatives to prevent conditions such as pressure
injuries, patient falls, and hospital-acquired infections.
Contributes to identification of corrective action and improvement
activities, impacting hospital and department quality and safety
targets, through peer-to-peer accountability, collaborating with
the interprofessional team.
FINANCE ESSENTIAL FUNCTIONS
- Maintains an orderly environment that facilitates access to
supplies, equipment, and resource information. Assists in the
inventory, monitoring and ordering supplies and medical equipment
to maintain par levels. Minimizes the overuse of supplies and
reports low supply inventories as they arise; does not waste
supplies.
- Self-motivated to independently manage time effectively and
prioritize daily tasks, minimizing incidental overtime. Performs
tasks timely to meet department turn-around-times. Utilizes time
between heavy workloads efficiently and helps other team members
and performing additional tasks.
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
- Seeks opportunities to expand learning beyond baseline
competencies with a focus on continual development including the
development of advanced skills. Fosters a positive and constructive
patient care environment by engaging co-workers in learning
opportunities that are valuable and in alignment with department
objectives.
- Offers innovative solutions through participation in
performance improvement hospital projects and department shared
governance activities. Completes and updates the My Development
plan on an on-going basis.
This job description is not intended to be all-inclusive; the
employee will also perform other reasonably related business/job
duties as assigned. Houston Methodist reserves the right to revise
job duties and responsibilities as the need arises.
EDUCATION
- High School diploma or equivalent education (examples include:
GED, verification of homeschool equivalency, partial or full
completion of post-secondary education, etc.)
WORK EXPERIENCE
- Six months in an emergency setting or Emergency Medical
Technician Basic or Intermediate certification (State of Texas)
LICENSES AND CERTIFICATIONS - REQUIRED
- BLS - Basic Life Support (AHA) AND
- NVCRISIS - Nonviolent Crisis Intervention (CPI) within 3
months
LICENSES AND CERTIFICATIONS - PREFERRED
- CPT - Phlebotomy Technician Certification
KNOWLEDGE, SKILLS, AND ABILITIES
- Demonstrates the skills and competencies necessary to safely
perform the assigned job, determined through on-going skills,
competency assessments, and performance evaluations
- Sufficient proficiency in speaking, reading, and writing the
English language necessary to perform the essential functions of
this job, especially with regard to activities impacting patient or
employee safety or security
- Ability to effectively communicate with patients, physicians,
family members and co-workers in a manner consistent with a
customer service focus and application of positive language
principles
- Displays strong time management skills
- Exhibits strong interpersonal and team player skills with all
levels of the healthcare team and assures delivery of excellent
customer service to all patients, visitors, physicians and
co-workers
- Practices proper infection control, including precautionary
procedures
- Independently adapts to multiple ongoing priorities including
organizing work flow
- Demonstrates independent judgment and discretion to recognize
problems, identify causes and take corrective action
- Strong organizational skills to handle a heavy workload and
maintain accuracy
- Possesses competent computer knowledge. Operates multiple
computer systems including electronic health records, i.e., Epic,
and Microsoft Office (Word, PowerPoint, & Excel)
- Demonstrates ability to access information both in the
department and within the hospital system to support the department
and interprofessional health care team as appropriate
- Successful completion of validated Basic EKG proficiency exam
with a score of 80% and correct identification of lethal
dysrhythmias during orientationSUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
- Uniform No
- Scrubs Yes
- Business professional No
- Other (department approved) YesON-CALL*
*Note that employees may be required to be on-call during
emergencies (ie. DIsaster, Severe Weather Events, etc) regardless
of selection below.
- On Call* NoTRAVEL**
**Travel specifications may vary by department**
- May require travel within the Houston Metropolitan area No
- May require travel outside Houston Metropolitan area NoCompany
Profile:Houston Methodist Sugar Land Hospital is committed to
leading medicine by delivering the Houston Methodist standard of
unparalleled quality, safety, service and innovation to patients in
Fort Bend County and surrounding areas. With more than 1,300
affiliated physicians and 2,900 employees, Houston Methodist Sugar
Land offers access to the most innovative care available, including
comprehensive cancer care; neuroscience and spine care; orthopedics
and sports medicine; heart and vascular care; women's services;
childbirth center with level III NICU; bariatric and digestive
care; and advanced imaging - all backed by our focus on healing
people today and offering hope for tomorrowHouston Methodist is an
equal opportunity employer inclusive of women, minorities, disabled
persons and veterans.Equal Employment OpportunityHouston Methodist
is an Equal Opportunity Employer.Equal employment opportunity is a
sound and just concept to which Houston Methodist is firmly bound.
Houston Methodist will not engage in discrimination against or
harassment of any person employed or seeking employment with
Houston Methodist on the basis of race, color, religion, sex,
sexual orientation, gender identity, national origin, age,
disability, status as a protected veteran or other characteristics
protected by law. VEVRAA Federal Contractor - priority referral
Protected Veterans requested.
Keywords: Houston Methodist Sugar Land Hospital, Galveston , Emergency Dept Technician - Nights - 7p-7a, Professions , Sugar Land, Texas
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