Staff Service Consultant
Company: Disability Solutions
Location: Bellaire
Posted on: October 19, 2024
Job Description:
CenterPoint Energy and its predecessor companies have been in
business for more than 150 years. Our Vision: Our vision is to
become the most admired utility in the United States through the
execution of our long-term growth strategy. We have an unwavering
commitment to safely and reliably deliver electricity and natural
gas to millions of people. Our Commitment: CenterPoint Energy is
committed to creating an inclusive work environment where business
results are achieved through the skills, abilities and talents of
our diverse workforce. At CenterPoint Energy, individuals are
respected for their contributions toward our company objectives. We
strive for an inclusive work environment across all levels that is
reflective of the available workforce in the communities we serve.
Job Summary Working in a self directed manner, they serve as
single-point-of-contact for customer distribution projects and are
viewed as the technical expert of their field. Responsible for
customer account relationships, including both project management
from inception to completion, and the management of the on-going
relationship. Address customer needs to establish electric services
and achieve established performance goals. Manages resources to
meet customer service commitments. Analyzes, designs, and prepares
structural and electrical specifications and work orders.
Demonstrates expert level of proficiency in most, if not all, of
the technical skill areas required in the service consultant
function (feeder development, road widening, 12 kv, 35 kv, MUG pad
mount, commercial development, reliability, Line Extension Policy,
Service Extension Manual, URD joint trench, street lighting, etc.).
These activities require consideration of cost effectiveness,
future growth, safety and other code requirements, processes, and
customer satisfaction. ***LOCATION WILL BE IN THE GREATER HOUSTON
AREA!*** Essential Functions
- Proficient in all essential duties and responsibilities and
serves as the subject matter expert for assigned location. Assists
in training others and takes the lead role on the most complex
projects.
- Manage accounts with customers (residential, small and large
commercial, and industrial) and/or their representatives to develop
business plans to service customer needs.
- Represent the company in service extension negotiations related
to service locations, requirements, costs, easement rights, and
construction timeframes.
- Gather, analyze, and design distribution facilities and
determine customer electrical loads, metering requirements, etc.
and create construction plan documents, including material and
labor. Prepare construction sketches, layouts and drawing of
existing and proposed distribution facilities.
- Prepare estimates of cost for material and labor to complete
projects with single phase, three phase and URD Joint Trench
customers, feeder development, street lighting and road widening
projects.
- Participate in formal training program, on the job training,
mentoring and provide subject matter expertise as required.
- Be able to identify, evaluate, and if necessary correct issues
related to compliance to governmental regulations, code violations,
and CenterPoint Energy standards. Corrective action may require
negotiation with customers related to safety, cost, and legal
responsibility.
- Evaluate equipment type, size, and location. Review facilities
for compliance with the National Electrical Safety Code (NESC),
National Electric Code (NEC), city and county ordinances and
CenterPoint Energy standards. Essential Functions (cont.)
- Perform pro-active follow up with customers regarding their
satisfaction with project work and if necessary initiate action
based on feedback.
- Develop and maintain business partnerships with elected
officials and employees of city, county and state entities, trade
and development associations, HOA's, etc., to effectively service
customers.
- Support community and civic organizations through active
participation on boards and committees, project coordination and
fund-raising events. Must be flexible to attend functions outside
of normal work hours to represent CenterPoint Energy.
- Provide project management for distribution system capital and
maintenance programs.
- Partner with other consultants to provide assistance and
direction on difficult/complex projects.
- Review work orders for accuracy and ensure proper design
criteria.
- Regularly represent the Service Consultant function on company
task forces and special project assignments.
- Analyze distribution reliability service issues and recommend
appropriate corrective action taking into account budget
constraints.
- Perform inspections as needed for final project approval,
foreign cable attachments, customer installed facilities, and
miscellaneous customer requests.
- Review property information to confirm legal rights of
ownership for easement acquisition.
- Must accept reassignment to different work locations in
Distribution Operations/ Distribution
- Project Management areas of responsibility to meet business
needs for employee development. Education Description
- Requires a bachelor's degree from an accredited college. Area
of concentration in construction science, construction management,
engineering, or technology preferred.
- Eight years of experience within construction management,
engineering or technology may be accepted in lieu of education
requirement. Experience
- Minimum of eight (8+) years of construction management,
construction engineering, or construction technology. We want you
to know Being a part of the CenterPoint Energy team is more than a
career alone. It's an opportunity to make a positive impact. You
will be an integral part of enabling everyday life and the pursuit
of possibilities for the customers we serve and the communities we
share. The vital services we provide are at the core of making our
world work, and by sharing your energy with us, we'll create a
better tomorrow together. Diversity, Equity and Inclusion
CenterPoint Energy is committed to creating an inclusive work
environment where business results are achieved through the skills,
abilities and talents of our diverse workforce. At CenterPoint
Energy, individuals are respected for their contributions toward
our company objectives. We strive for an inclusive work environment
across all levels that is reflective of the available workforce in
the communities we serve. What we bring to you
- Competitive pay
- Paid training
- Benefits eligibility begins on your first day
- Transit subsidies
- Flexible work schedule, paid holidays and paid time off
- Access to discounts at fitness clubs and an on-site wellness
center at our headquarters in Houston
- Professional growth and development programs including tuition
reimbursement
- 401(k) Savings Plan featuring a company match dollar-for-dollar
up to 6% and a company contribution of 3% regardless of your
contribution Job Type: Full Time Posting Start Date: 10/17/2024
Posting End Date: 10/25/2024 This contractor and subcontractor
shall abide by the requirements of 41 CFR ---- 60-1.4(a),
60-300.5(a), and 60-741.5(a). These regulations prohibit
discrimination against qualified individuals based on their status
as protected veterans or individuals with disabilities and prohibit
discrimination against all individuals based on their race, color,
religion, sex, sexual orientation, gender identity, or national
origin. Moreover, these regulations require that covered prime
contractors and subcontractors take affirmative action to employ
and advance in employment individuals without regard to race,
color, religion, sex, sexual orientation, gender identity, national
origin, protected veteran status or disability.
Keywords: Disability Solutions, Galveston , Staff Service Consultant, Professions , Bellaire, Texas
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