Analyst
Company: Sysco
Location: Houston
Posted on: October 29, 2024
Job Description:
Summary:Summary: The Salesforce Functional Analyst will be
responsible for full life cycle management of Salesforce. The
candidate will understand current computer hardware and software
entitlements, update documents, guidelines, and be familiar with
Salesforce standards and best practices.The Salesforce Functional
Analyst collaborates with Product Owner/Platform Owner and team to
deliver user stories focused on configuring package software or
performing other highly technical tasks in a timely manner and as
per set quality standards.Responsibilities:
- Collaborates effectively with the agile team to configure
package software when applicable
- Supports the team in executing highly technical tasks according
to the specific needs of stories during each iteration
- Ensures design and development standards are being followed to
minimize rework; promotes only quality-tested code and does it
regularly
- Participates in the daily stand-ups, sprint reviews, and
retrospectives to update progress, highlight and resolve
impediments
- Completes required documentation to communicate required
information to deployment, maintenance, service, and business
teams
- Provides production support and helps drive down technical
debt
- Trains others on asset management policies, procedures, and
guidelines
- Develops customer relationships by listening and understanding
the customer, anticipating, and providing solutions to customer
needs, and prioritizing customer satisfaction
- Develop documentation and provide training to users as
appropriate
- Define potential improvement changes to resolve errors, prevent
the recurrence of problems or improve system maintainability and
stability
- Provide functional analysis for the domain/software related to
Mergers & Acquisitions
- Provide functional analysis for domain/software RFP
process
- Provide SME around product(s) function and works with Product
Owner and Business Partners to refine
requirements/functionalityEducation
- Bachelor's degree in CS or equivalentMandatory Experience:
- 2-4 years of experience in Asset Management, preferably in
Service Now
- Basic understanding of Scrum, Lean, XP, Kanban and other agile
development techniques
- Basic knowledge of continuous integration / continuous delivery
practicesCompetencies:
- Demonstrated "agile-development" mindset with strong
customer-focus & results-orientation
- Effective interpersonal, teamwork and collaboration skills
- Strong analytical and business problem solving skills
- Strong communication and documentation skills
Keywords: Sysco, Galveston , Analyst, Professions , Houston, Texas
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